In pursuit of comfort and relaxation, we offer a variety of facilities and services.
Make your stay in Ise-Shima more comfortable and engraved in your memory. Because your comfort and satisfaction are paramount.
In-house facilities
Table tennis
- From
- 7:00~24:00
※Reception is available at the front desk. - Floor
- 2nd floor of the hotel
Kids Space
- From
- 7:00 ~ 23:00
- Floor
- 1st floor of the hotel
- Fees
- for guests staying at the hotel.
Shop
A wide range of products including local specialty sweets and miscellaneous goods corners.
- From
- 16:30~21:00
Locker room
Free locker room available even before check-in
- From
- 24 hours
- Floor
- 1st floor
In-house services
Check-in and Check-out
- Time
- Check-in / 15:00
Check out / 11:00
Wi-Fi Free Connection Service
You can use the free Wi-Fi connection service on the floor of the hotel. Enjoy a comfortable internet to suit your needs, such as checking SIGHTSEEING・ACTIVITIES, weather and email.
Water server
There is a water server on each room floor.
Please use the water pitcher provided in the guest room.
- From
- 24 hours
- Floor
- 4th to 12th floors
Other services
Mobility bike (e-bike) rental
We have a mobility bike that allows you to travel freely while feeling the wind of Ise-Shima.
As you can run smoothly with accelerator operation without pedaling, uphill is comfortable. You can enjoy not only traveling between tourist destinations, but also as an activity around the superb views of Matoya-wan Bay and Ago-wan Bay.
Because it can be used without a license, it is a new mobility experience where you can easily experience the nature and cityscape of Ise-Shima.
- Fees
- 550 yen per hour
2,200 yen for 3 hours
All-you-can-ride (12 hours) 3,300 yen
※Extended Fee: 55 yen every 5 minutes - How to use
- Please rent from the dedicated app.
Click here for details on how to use it
Download the app here - Cycling course
- Please enjoy a special travel experience where you can feel the seascape of Matoya-wan Bay, the superb view of Pearl Road, and the rich nature of Shima with the wind. Please see below for recommended cycling courses.
■Click here for the short course ※Google Maps
■Click here for the long course ※Google Maps
Car sharing service "TOYOTA SHARE"
This service allows you to make reservations 24 hours a day on your smartphone. It can be used from a short period of time, so please use it according to your application, such as sightseeing in the neighborhood or going out.
- Fees
- There is a code that can be used at a special rate only for those staying in Grand Mercure Ise-shima Resort & Spa.
Short fee (in 15 minutes)
Regular fee 220 yen ⇒ Special fee 154 yen
Please enter the following code into the app.
Customer Code: 33513 - How to use
- Download the app, register as a member, and book a car. The key can be unlocked and locked with a smartphone, and it can be completed with one smartphone until departure and return.
Click here for details on how to use it
Download the app here - Points to note
- It takes several hours to up to three days to confirm your identity after registering as a member. We recommend that you complete your membership registration and identity verification in advance.